Contact information

Contact Us

We're here to help! Reach out to our dedicated teams for any questions about orders, delivery, returns, or partnerships.

Customer Support

  • Phone: +231 773 199646

  • Phone: +231 889 657165

  • Hours: Mon-Sun, 8:00 AM - 10:00 PM

  • For order tracking, delivery issues, and general inquiries.

Email Support

  • General: support@yanabuy.com

  • Returns: returns@yanabuy.com

  • Vendors: partners@yanabuy.com

  • Response time: Within 24 hours

WhatsApp Business

  • Phone: +86 15157513601

  • Hours: 24/7 for China Direct inquiries

  • Fast responses for China Direct orders and international shipping questions.

Contact by Department

Food Delivery Support

  • Email: foodsupport@yanabuy.com

  • Phone: +231 773 199646 (Ext. 1)

  • For issues with restaurant orders, missing items, or quality concerns.

Local Retail Support

  • Email: retailsupport@yanabuy.com

  • Phone: +231 773 199646 (Ext. 2)

  • For questions about retail products, exchanges, and local vendor issues.

China Direct Support

  • Email: chinadirect@yanabuy.com

  • Phone: +86 15157513601

  • For international shipping, customs, and China Direct order tracking.

Vendor Partnerships

  • Email: partners@yanabuy.com

  • Phone: +231 773 199646 (Ext. 3)

  • For restaurants and retailers interested in joining Yanabuy platform.

Legal & Privacy

  • Email: legal@yanabuy.com

  • Email: privacy@yanabuy.com

  • For legal inquiries, privacy concerns, and data protection requests.

Business & Careers

  • Email: business@yanabuy.com

  • Email: careers@yanabuy.com

  • For partnership opportunities and career inquiries at Yanabuy.

Send Us a Message

Can't find what you're looking for? Fill out this form and our team will get back to you as soon as possible.

  • Full Name (required)

  • Email Address (required)

  • Phone Number

  • Department (required)

  • Subject (required)

  • Message (required)

Visit Our Office

Yanabuy Headquarters
Weasay Junction, Fiamah, 20th Street, Sinkor, Monrovia, Liberia
Office Hours: Monday - Friday, 9:00 AM - 5:00 PM

For the fastest response, please use the phone numbers during business hours or email for non-urgent inquiries. We aim to respond to all messages within 24 hours.

Thank you for choosing Yanabuy!

The Yanabuy Team