Terms & Conditions
Terms & Conditions
1. Agreement to Terms
By accessing or using the Yanabuy platform (including our website, mobile application, and mini-program), you agree to be bound by these Terms & Conditions. If you do not agree to all of these terms, you may not access or use our services. Yanabuy reserves the right to modify these terms at any time, and continued use constitutes acceptance of the revised terms.
2. Definitions
- "Platform": The Yanabuy website, mobile application, and mini-program.
- "User", "You", "Customer": Any person or entity accessing or using the Platform.
- "Vendor": Restaurants, retail shops, or suppliers selling goods through the Platform.
- "Service": Food Delivery, Local Retail, or China Direct purchasing and delivery services.
- "Content": Any text, images, reviews, or data uploaded to the Platform.
3. Account Registration & Security
3.1 You must create an account to place orders. You agree to provide accurate, current, and complete information during registration and to update it as necessary.
3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Notify us immediately of any unauthorized use.
3.3 You must be at least 18 years old or have parental/guardian consent to use the Platform. By registering, you represent that you meet this requirement.
4. Platform Services & Description
4.1 Yanabuy is a multivendor marketplace that facilitates transactions between Users and Vendors. We are not the seller of goods (except where explicitly stated) and are not responsible for the quality, safety, legality, or accuracy of Vendor listings.
4.2 Service Categories:
- Food Delivery: Prepared meals from local restaurants in Monrovia.
- Local Retail: Goods from local vendors in Monrovia.
- China Direct: Goods shipped directly from suppliers in China.
4.3 We reserve the right to modify, suspend, or discontinue any service at any time.
5. Orders & Transactions
5.1 All orders are offers to purchase from the respective Vendor. The Vendor reserves the right to accept or reject any order.
5.2 You agree to pay the total amount displayed at checkout, including item price, delivery/shipping fees, taxes, and any other applicable charges.
5.3 Prices and availability are subject to change without notice. China Direct prices may fluctuate due to currency exchange rates, shipping costs, or customs duties.
5.4 Delivery times are estimates only. Yanabuy is not liable for delays caused by Vendors, logistics partners, weather, customs, or other unforeseen circumstances.
6. Payments
6.1 We accept payment methods displayed on the Platform (e.g., mobile money, Ecobank POS, credit/debit cards, YanaPay).
6.2 You authorize us to charge the provided payment method for the total order amount.
6.3 For China Direct orders, you authorize us to handle customs clearance on your behalf and pay any estimated duties/taxes upfront. Additional charges may apply in rare cases (see Shipping Policy).
7. User Responsibilities & Conduct
7.1 You agree not to:
- Use the Platform for any illegal purpose.
- Post false, misleading, or harmful content.
- Impersonate any person or entity.
- Interfere with the Platform's operation or security.
- Harass Vendors, delivery personnel, or other users.
7.2 You may be held liable for losses incurred by Yanabuy or any other user due to your violation of these terms.
8. Vendor Relationships & Disputes
8.1 Yanabuy is not a party to transactions between Users and Vendors. Any dispute regarding product quality, accuracy, or delivery must be resolved directly with the Vendor, though Yanabuy may assist in mediation.
8.2 We reserve the right to suspend or remove Vendors from the Platform at our discretion.
9. China Direct Specific Terms
9.1 Product Compliance: You are responsible for ensuring items ordered comply with Liberian import regulations. Yanabuy assumes no liability for seized or prohibited items.
9.2 Customs & Duties: While we estimate and prepay standard duties, final customs decisions are at the discretion of Liberian authorities. Additional charges are your responsibility.
9.3 Returns & Refunds: China Direct returns are highly restricted and costly (see Return Policy). By ordering, you acknowledge this limitation.
10. Intellectual Property
10.1 All Platform content (logos, text, graphics) is owned by Yanabuy or its licensors and is protected by copyright and trademark laws.
10.2 You may not reproduce, distribute, or create derivative works without our express written permission.
11. Reviews & Content
11.1 You may submit reviews, photos, or other content. By submitting, you grant Yanabuy a perpetual license to use, modify, and display this content.
11.2 You represent that your content is truthful, lawful, and not infringing on any third-party rights.
12. Limitation of Liability
12.1 To the fullest extent permitted by law, Yanabuy shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Platform.
12.2 Our total liability for any claim shall not exceed the total fees paid by you for the specific order giving rise to the claim.
12.3 We do not guarantee continuous, uninterrupted, or secure access to the Platform.
13. Indemnification
You agree to indemnify and hold harmless Yanabuy, its affiliates, and employees from any claims, damages, or expenses arising from your breach of these terms, your use of the Platform, or your violation of any law.
14. Termination
We may suspend or terminate your account and access to the Platform at our sole discretion, without notice, for conduct that violates these terms or is harmful to other users, Vendors, or Yanabuy.
15. Governing Law & Dispute Resolution
15.1 These terms shall be governed by and construed in accordance with the laws of the Republic of Liberia.
15.2 Any disputes shall first be attempted to be resolved through good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts in Monrovia, Liberia.
16. Force Majeure
Yanabuy shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to natural disasters, war, government actions, pandemics, or internet/utility failures.
17. Severability
If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.
18. Contact Information
For questions about these Terms & Conditions:
legal@yanabuy.com
Phone
+231 773199646
Address
Weasay Junction, Fiamah, 20th Street, Sinkor, Monrovia, Liberia
By using the Yanabuy Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.